Pets Haven Foundation recognises the rights of its employees, supporters and clients to Privacy. This policy document represents our commitment to respecting the rights of the individual with regard to privacy considerations and puts in place procedures to ensure that such rights are respected. The policy identifies those rights and our obligations to members, employees, volunteers, the community and government.
We recognise that your privacy is very important to you. We are committed to protecting the privacy of your Personal Information in accordance with the Federal Government’s Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act, 2001). The Privacy Act details National Privacy Principles that set minimum standards for how private sector organisations should collect, use, disclose, keep secure and provide access to Personal Information. We are committed to complying with the National Privacy Principles. This policy also covers personal information that we have sourced from third parties.
The Personal Information we collect depends on the products and services you use or apply for. Typically the details we collect and hold include your name, contact details (address, phone and fax number, and email address) date of birth, gender and payment details.
We may also collect information that is specific to a particular product.
We do not collect “Sensitive Information”; unless it is necessary for the purposes of determining risk or for providing you with a specific product or service. In this event we collect Sensitive Information in accordance with the National Privacy Principles.
Where possible, you have the option of interacting with us anonymously. For example, you may visit and browse our website and use some of our online facilities without having to reveal any Personal Information.
Sending us an Email
You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Web form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our upcoming events that may be of interest.
If you sign up for one of our email lists, we won’t share your name or email address with any outside parties.